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Bright Living Room

Frequently Asked Questions

  • What services do you offer?
    We offer a range of cleaning services, including regular cleaning, deep cleaning, move-in/move-out cleaning, and more. We also offer custom cleaning packages to fit your specific needs.
  • How do I schedule a cleaning?
    You can schedule a cleaning by giving us a call at 860-390-4777. We will work with you to find a time and date that works best for your schedule.
  • How long does a cleaning take?
    The length of a cleaning will depend on the size of your home and the services requested. We can provide estimates for how long a cleaning will take based on your specific needs.
  • Do I need to be home during the cleaning?
    No, you do not need to be home during the cleaning. However, if you would like to be there to let our cleaners in and show them around, that is perfectly fine.
  • Are you insured?
    Yes, we are fully insured and bonded for your protection.
  • Do you bring your own cleaning supplies?
    Yes, we bring our own cleaning supplies and equipment, but if you have any special requests or preferences, we can accommodate those as well.
  • What if I'm not satisfied with the cleaning?
    We stand behind the quality of our work and guarantee your satisfaction. If for any reason you are not satisfied with the cleaning, please let us know within 24 hours and we will make it right.
  • What payment methods do you accept?
    We accept all major credit cards and Instant House Cleaning Gift Certificates.
  • Do you offer discounts for regular cleanings?
    Yes, we offer discounts for clients who schedule regular cleanings on a weekly or bi-weekly basis.
  • What are your hours of operation?
    We are open Monday through Friday from 8:00 AM to 5:00 PM.
  • How many people come to clean my home?
    The number of cleaners who come to your home will depend on the size of your home and the services requested. For most cleanings, we send one cleaner.
  • Is there anything you don't clean?
    While we are happy to clean most areas of your home, there are a few things we do not clean. These include mold removal, pest control, and hazardous waste cleanup. If you have any questions about what we do or do not clean, please don't hesitate to ask.
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